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Loyalty terms

Join the Meadowlark Inner Circle Loyalty Program and you can receive exclusive benefits including reward points to use as vouchers, as well as access to exclusive promotions and events. Read the full Inner Circle terms and conditions below:

General
  • Meadowlark may collect personal information from members for the purpose of facilitating the Inner Circle. Personal information will be handled in accordance with the Meadowlark Privacy Policy.

  • Meadowlark may, at any time, require a Member to provide proof of identification to verify the authenticity of membership and compliance with membership Terms and Conditions. Failure to provide proof of identification may result in termination of a Member’s involvement in the Inner Circle.

Membership
  • An individual is deemed a Member to the Inner Circle when they create an account online or in our Showroom. Customers with accounts created prior to the launch of Inner Circle will automatically be joined.

  • When joining in our Showroom, a sales associate will record the individual’s full name and email address. Other details may be optionally recorded. An individual may update their Member Profile at any time by visiting the Meadowlark website.

  • It is the Member’s responsibility to update their Member Profile including their email, surname, birthday, phone and postal address. If a Member has not provided or updated Meadowlark account with correct details, we may not be able to contact the Member about their membership, rewards or special offers.

Tier Allocation & Benefits
  • Upon joining the Meadowlark Inner Circle, a Member will be allocated to an Inner Circle tier on the basis of the transaction spend.

  • We have allocated you a tier based on your purchase history from the last 6 months. Please note, points only start to accrue from the program’s launch date (17th November 2022). Your spend is reviewed annually, and your tier benefits will be updated accordingly.

  • Rewards are communicated via email. Customers must therefore, have a valid email address and be opted in to receive Inner Circle emails in order to receive benefits.

  • Points may accrue once paid for in full, and once the pending period has expired.

  • Payments using Afterpay, Laybuy and deposits won’t be recognised until full payment is completed and post delivery.

  • Where customers have made purchases which are connected to multiple accounts with varied emails or a combination of with/without email we will endeavour to merge accounts at Meadowlark’s discretion. Proof of identity may be required in order to confirm the correct handling of accounts.

Reward Points
  • Reward points are earned on purchases of Meadowlark Jewellery products.

  • When purchasing gift vouchers, the Member purchasing the gift voucher will be rewarded the points.

  • Reward points are earned at a rate of 1 point per $1 spent on eligible pieces. 200pt=$10.

  • Reward points will remain as ‘pending’ for 7 days after your purchase, this is to take into account our return policy.

  • Reward points after the 7 day pending period will be released to your account.

  • Reward points have an expiry date of 12 months after being issued.

Reward Vouchers
  • Reward vouchers available to be redeemed, and are dependent on your tier.

  • Reward vouchers are valid for 12 months from the date issued.

  • Reward vouchers can be redeemed in the Meadowlark Showroom and online on all Meadowlark pieces.

  • Reward vouchers cannot be redeemed for cash, store credit or gift vouchers.

  • Reward vouchers must be redeemed in full in one transaction and no change will be given.

  • If purchases which earn a reward voucher are later refunded the voucher may be voided to correct your points balances.

  • Reward vouchers and purchases made by redeeming vouchers are subject to the terms of trade as set by Meadowlark Jewellery, which may change from time to time.

Birthday vouchers
  • Unique and valid email addresses must be active (subscribed) at the time of receiving this benefit.

  • Birthday vouchers are valid for 30 days from the Inner Circle member’s birthday only.

  • Birthday vouchers can be redeemed both instore and online for Meadowlark Jewellery products as a discount on products.

  • Birthday vouchers cannot be redeemed for existing transactions such as Laybuys, or for services, cash, store credit or gift vouchers.

  • Birthday vouchers can only be used once, if an item purchased using a voucher is returned, the credit will be for the amount paid excluding the voucher.

  • Birthday vouchers and purchases made with the voucher are subject to the terms of trade set by Meadowlark Jewellery, which may change from time to time.

Tier Reward Vouchers
  • A unique and valid email address must be active (subscribed) at the time of sending to receive Member benefits.

  • Vouchers can be redeemed in store and online as a discount on products

  • Vouchers cannot be redeemed for existing transactions such as Afterpay or Laybuy paymenets, or for services, cash, store credit or gift vouchers.

  • Vouchers must be redeemed in full in one transaction and no change will be given.

  • Vouchers can be used once, if an item purchased using a voucher is returned the credit will be for the amount paid excluding the voucher.

  • The voucher and purchases made with it are subject to the terms of trade as set by Meadowlark jewelry, which may change from time to time.

  • Reward vouchers expire 12 months from the date of issue depending on the tier allocated.

Other Benefits

Early Access to Sales

Access to early sales will occur on days selected by Meadowlark Jewellery and advised to customers by email.

Double point days

Double point days will occur on days selected by Meadowlark Jewellery and advised to customers by email.
Double reward points will accrue on all items.
Double points will accrue automatically, and reward vouchers issued with the 7 day pending period.

Preview access

Preview access to promotions are sent via email before launch to the public
Available on selected promotions only
Unique and valid email must be active (subscribed) at the time of sending to receive this benefit.

Free Engraving

Our free engraving is only for Diamond tier members, and is only applicable for one engraving, one position up to the value of $85.
Engraved pieces are non-refundable and non-returnable.
Technical limitations may apply as some materials/styles may not be suitable for engraving
Limited to items purchased from Meadowlark Jewellery purchased from the our Showroom or online.

New Collection Previews

Access to new collection previews will occur on days selected by Meadowlark Jewellery and advised to customers by email.
New Collection Previews are only available to Sapphire, Ruby and Diamond tiers.

Special Offers

Special offers will occur on days selected by Meadowlark Jewellery and advised to customers by email.
Special offers are only available to Ruby and Diamond tiers.

Exclusive events

For Diamond tiers only
Invitations to exclusive event opportunities sent by email.
Unique and valid email must be active (subscribed) at the time of sending to receive this benefit.