Find in store:
Frequently Asked Questions
If the item you ordered is in stock, it will be sent within 2 working days. If you have selected a made to order item, it will be made by one of our jewellers.
Made to order pieces take approximately 4-6 weeks time. Gold plating requires an extra stage in production so can take up to two weeks. You will receive a confirmation of order email and may not hear from us until your item is shipped.
If you want to check on your Meadowlark order status at any time, use customer care to send us an email, or live chat.
The best metal for your engagement ring and wedding band depends on your budget and colour preference.
Meadowlark offers 9ct, 14ct, 18ct Yellow Gold and White Gold, and Platinum. We can source Rose Gold on request.
The most durable metals are platinum and 18ct gold.
Your ring size is not related to your clothing size and we don’t recommend you guess your size!
We recommend getting measured professionally at your local jewellery store, or you can purchase our ring sizing tool.
If your ring needs to be resized there will be a charge for this.
Yes we can, depending on the ring and the difference in size it will incur a fee. Simply send your items back to us packaged securely so it doesn’t get damaged, and include this returns form. If you have purchased the ring in a store, please return it directly to the store.
Yes, you can request a different stone. Use customer care to send us an email or live chat, and we will do our best to source your ideal stone.
We use 23ct gold over Sterling Silver.
Gold plating naturally wears off over time. To make Gold Plating last, avoid soaps and chemicals while wearing your piece, including washing hands. Read our care instructions for more information.
To learn more about caring for your jewellery, please read our care instructions.
Meadowlark jewellery is primarily made in our Auckland, New Zealand based studio. One of our experienced jewellers will be making your piece especially for you. A small selection of our styles are also manufactured offshore. Continue reading about made to order and our responsibility.
We work closely with many suppliers around the world to source the best quality ethical stones and metals. Continue reading about our responsibility.
No, Meadowlark metals do not contain nickel but our gold plated pieces may contain traces of nickel.
No, we prefer the natural beauty of the metals. Meadowlark can rhodium plate pieces on request. Like any plating, it needs to be cared for well and may need to be replated every year or so.